Sep 27th, 2018 Perspectives

Welcome to the new Transcom!


Today doesn’t mark a new era in Transcom’s history. What is new is that we now have a brand identity that truly and properly reflects us as a company. Because every day, we come to work p...

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Philip Sköld Apr 12th, 2018 Innovation

Transcom’s Live Chat solutions


There has never been a more exciting time to be working with customer experience. We are witnessing the rise of a digital world led by millennials; the most educated, affluent, assertive,...

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Eduardo Valdelomar Mar 21st, 2018 Innovation

Fundaments of Virtual Agents


Transcom recently announced a partnership with Creative Virtual, a company specialized in self-service customer experience management solutions. One of the objectives of this cooperation ...

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Philip Sköld Feb 13th, 2018 Innovation

Transcom's Virtual Agent solutions


As a specialist in customer experience, Transcom is constantly looking for new ways to help our clients improve customer satisfaction and increase loyalty. One of the key elements in doin...

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